Sure! Here’s a polished and professional rewrite of the policy for you:

Return & Refund Policy

Superior Outboard Service
Effective in the following countries:
United States

Return Eligibility

We accept returns only for defective products.
To be eligible for a return, items must:

  • Be in new condition (unopened, unused, and in original packaging).
  • Have a return request submitted within 90 days of receiving your order.

Please note: We reserve the right to refuse returns if items show any signs of use.

Exchanges

We do not offer exchanges at this time.

Return Process

  1. Request Authorization:
    Contact us at info@superioroutboardservice.com before shipping your return. Unauthorized returns will not be accepted.
  2. Shipping Your Return:
    • Most orders include a return label. If your package does not contain one, please email us for a digital return label.
    • Customers are responsible for all return shipping costs, regardless of whether the return is due to a defect or dissatisfaction.
  3. Send Returns To:
    Superior Outboard Service
    8789 SW 131st St Miami, FL 33176 USA

Refund Process

Once your return is received and inspected, refunds will be processed within 10 business days to your original payment method.

We remain compliant with all applicable return and refund laws and reserve the right to update this policy as necessary.

Payment Methods

For secure transactions, we currently accept:

  • Bank Transfer

Need Assistance?

Our customer service team is here to help:
📍 Address: 8789 SW 131st St Miami, FL 33176 USA
📧 Email: info@superioroutboardservice.com
📞 Phone: (718) 814-8074
🕒 Hours: Monday–Friday, 8:00 a.m. – 10:00 p.m.

Thank you for choosing Superior Outboard Service. We’re committed to ensuring your satisfaction and making your return process as seamless as possible.